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Patient records deserve better
than a general chatbot.

Upload your practice's policies, intake forms, and clinical correspondence. Ask questions in plain language. Get answers cited back to the exact source — with none of the exposure a general AI tool creates.

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Solo practitioners Small clinics Allied health practices Practice managers Medical billing staff
What this looks like

Three things you'd actually ask

Looking up a clinical protocol under pressure

Instead of digging through a folder of PDF policies mid-shift, ask the question directly and get the exact procedure cited back.

What's our protocol for handling a needlestick injury?
Immediate steps are: wash the area thoroughly, report to the practice manager within 1 hour, and complete the incident form in Appendix C before the end of shift. Post-exposure prophylaxis should be considered within 72 hours.
Exposure_Control_Policy.pdf — p. 6
Checking a patient's intake documentation

Pull specific information from a patient's file without scrolling through a multi-page PDF under time pressure.

Does this patient's intake form flag any medication allergies?
Yes. The intake form records a documented allergy to penicillin with a noted reaction of hives. No other drug allergies are listed. The allergy was confirmed at the initial consultation.
Patient_Intake_Form_2026.pdf — p. 2
Handling insurance and billing correspondence

Get the exact terms from an insurer's letter rather than relying on a forwarded email or a colleague's recollection.

What did the insurer say about the pre-authorization requirement for this procedure?
Pre-authorization is required for all procedures above R8 500 and must be submitted at least 5 working days in advance. Emergency procedures are exempt but require notification within 24 hours of the event.
Insurer_Correspondence_March2026.pdf — p. 3

Health data carries the strictest handling rules for good reason

Under POPIA, health information falls into the "special personal information" category with stricter requirements than ordinary personal data. Some guidance recommends never entering this category into public AI tools at all. Private's model is built around not training on your data as a baseline, not an add-on.

Read how POPIA applies to AI tools →

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No card required. Upload a document and ask it something you'd actually need to know.

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